Frequently asked questions
Find answers to common questions about our products.
-
RESET is a hybrid active serum that targets dark spots, uneven skin tone, rough texture, dullness and a damaged skin barrier. It contains Tranexamic Acid at 5% to interrupt melanin overproduction at its source, Urea at 10% to deeply hydrate and clear dead skin cell buildup, Snail Mucin at 12% to support skin regeneration and repair, Centella Asiatica at 5% for barrier repair and collagen stimulation, and 7 additional actives all working together in one formula. Most customers notice texture improvement within 1–2 weeks and visible tone correction within 4–8 weeks of consistent use.
-
Orders are processed within 24 hours. Delivery within Abuja is typically same-day delivery. Delivery to Lagos, Port Harcourt and other major Nigerian cities is typically 2–4 business days via courier. You will receive a tracking update once your order ships.
Free Pickup is also available at our Maitama, Abuja location- usually ready within 2 hours of ordering.
-
We currently ship within Nigeria. International shipping to the UK, US and other countries is done via DHL. If you are in the diaspora and interested, contact us a message on Instagram @cluufskin or via our contact page and we will attend to your order within 24 hours.
-
RESET is suitable for all skin types including sensitive and acne-prone skin. It was formulated specifically for melanin-rich skin dealing with hyperpigmentation, post-acne marks, uneven tone, rough texture and barrier damage. If you are pregnant or breastfeeding, please consult your doctor before use.
If you are new to active serums, start with once daily application in the evening and increase to twice daily as your skin adjusts. Always follow with a moisturiser and use SPF every morning.